Terms & Conditions
Welcome to Studio by Tierney! These Terms and Conditions outline the rules and expectations for anyone using our website, content, and online membership services. By accessing or subscribing to Studio by Tierney, you agree to these terms. If you do not agree, please do not use our site or services.
Who We Are
Studio by Tierney is an online membership platform created by Tierney Heap to help women reconnect with themselves through joyful ballet movement, nutrition support, and holistic wellness.
If you have any questions about these terms, please contact us at:
📧 hello@studiobytierney.co.uk
Membership Terms
- Pricing: Your membership includes access to on-demand classes, guided nutrition support, community spaces, and additional resources.
- Trial & Founding Offer: New members receive a 7-day free trial. Founding members will lock in a special rate of £9.99/month for the lifetime of their active subscription, unless cancelled. If membership cancelled the Founding member price will no longer be valid. The standard rate of £14.99/month applies thereafter.
- Billing: Payments are billed monthly/annually in advance via our secure payment provider.
- Cancellation: You can cancel your membership anytime through your account. Access will remain active until the end of your current billing cycle. No further charges will be made after cancellation.
- Refunds: We do not offer refunds for partial months or unused access.
Respecting Each Other – Community Conduct
Studio by Tierney is a safe and uplifting space. We ask all members to:
- Treat each other with kindness and respect.
- Refrain from posting offensive, harmful, or unlawful content.
- Keep login details private — sharing your login with others is not allowed.
- Use content for personal use only. No redistribution or resale.
We reserve the right to suspend or cancel accounts that violate these guidelines.
Your Health Is Important
By using our services, you agree that:
- You are responsible for your own health and wellbeing.
- Our content is for general wellness purposes and is not a substitute for professional medical advice.
- You have consulted a healthcare provider before beginning any new fitness or nutrition program, especially if you are pregnant, postnatal, or have pre-existing health concerns.
- Studio by Tierney and its creators are not liable for injuries, illnesses, or outcomes resulting from your participation.
Intellectual Property
All videos, workouts, PDFs, guides, recipes, and written content are the property of Studio by Tierney. This includes anything shared in the membership area, on our website, or in private groups.
You may not:
- Copy, share, modify, or distribute our content without written permission.
- Use our name or branding for any purpose without consent.
Privacy & Data Protection
We care about your privacy. Our separate Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK GDPR and other applicable laws.
By using our services, you agree to the terms outlined in that policy.
[Insert link to your Privacy Policy]
Limitation of Liability
We aim to provide a consistent and high-quality service, but:
- We do not guarantee uninterrupted access to the platform.
- We are not responsible for delays, service interruptions, or losses caused by external factors (e.g. internet issues, third-party providers).
- Our maximum liability, in any case, is limited to the amount paid for your last month of membership.
Changes to These Terms
We may update these Terms & Conditions from time to time. If changes are significant, we’ll notify members via email or in-app message. Continued use of Studio by Tierney means you accept the revised terms.
Governing Law
These terms are governed by and interpreted under the laws of England and Wales. Any disputes will be resolved in the courts of this jurisdiction.
Thank you for being part of the Studio by Tierney community. We’re here to support your journey toward joyful movement, balanced wellness, and meaningful self-connection.
Let’s move, nourish, and thrive — together.
With love,
Tierney x