Terms & Conditions

Welcome to Studio by Tierney! These Terms and Conditions outline the rules and expectations for anyone using our website, content, and online membership services. By accessing or subscribing to Studio by Tierney, you agree to these terms. If you do not agree, please do not use our site or services.

Who We Are

Studio by Tierney is an online membership platform created by Tierney Heap to provide elite ballet training to pre-professionals, professionals and adults ballet dancers.


If you have any questions about these terms, please contact us at:
📧 hello@studiobytierney.co.uk

Membership Terms

  • Pricing: Your membership grants access to on-demand ballet classes, coaching tutorials, and exclusive content within the Studio by Tierney platform. Depending on your tier (Artist, Soloist, or Principal), you may also access additional benefits such as mentorship, feedback sessions, and live events.
  • Free Trial: New members receive a 7-day free trial. Unless cancelled, after 7 days you will be charged for your selected tier.
  • Billing: You can choose between monthly ongoing billing or a discounted annual payment. Payments are charged in advance at the start of each billing cycle (monthly or annually).
  • If your payment method fails or expires, access to the platform may be suspended until payment is successfully processed.
  • Cancellation: You can cancel your membership anytime through your account. Access will remain active until the end of your current billing cycle. No further charges will be made after cancellation.
  • Refunds: We do not offer refunds for partial months or unused access.
  • Changes to membership or pricing: We reserve the right to update membership pricing or features. If this occurs, you will be notified at least 30 days in advance, and any price change will only apply to new or renewed subscriptions.
  • Account Responsibility: Membership access is for individual use only. Sharing login credentials or redistributing class content is strictly prohibited and may result in termination of membership without refund.

Respecting Each Other – Community Conduct Terms

Studio by Tierney is a safe and uplifting space. We ask all members to:

  • Treat each other with kindness and respect.
  • Refrain from posting offensive, harmful, or unlawful content.
  • Keep login details private — sharing your login with others is not allowed.
  • Use content for personal use only. No redistribution or resale.
  • We reserve the right to suspend or cancel accounts that violate these guidelines.

Your Health Is Important

By using our services, you agree that:

  • You are responsible for your own health and wellbeing.
  • Our content is for general wellness purposes and is not a substitute for professional medical advice.
  • You have consulted a healthcare provider before beginning any new training or nutrition program, especially if you are pregnant, postnatal, or have pre-existing health concerns.
  • Studio by Tierney and its creators are not liable for injuries, illnesses, or outcomes resulting from your participation.

Intellectual Property

All videos, workouts, PDFs, guides, recipes, and written content are the property of Studio by Tierney. This includes anything shared in the membership area, on our website, or in private groups.

You may not:

  • Copy, share, modify, or distribute our content without written permission.
  • Use our name or branding for any purpose without consent.

Privacy & Data Protection

We care about your privacy. Our separate Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK GDPR and other applicable laws.



By using our services, you agree to the terms outlined in that policy.

Limitation of Liability

We aim to provide a consistent and high-quality service, but:

  • We do not guarantee uninterrupted access to the platform.
  • We are not responsible for delays, service interruptions, or losses caused by external factors (e.g. internet issues, third-party providers).
  • Our maximum liability, in any case, is limited to the amount paid for your last month of membership.

Physical Activity Disclaimer


By participating in any classes, tutorials, challenges, or live sessions provided by Studio by Tierney, you acknowledge that physical activity carries inherent risks of injury. You are responsible for assessing your own physical condition and ensuring you are fit to take part in any activity offered through the platform.

You understand and agree that Studio by Tierney, Tierney Heap, and any associated instructors or contributors are not responsible for any injury, health issue, or loss sustained as a result of participation in any programme, class, or activity, whether online or in person.

Always consult a medical professional before beginning any new exercise programme. If you experience pain, dizziness, or discomfort, stop immediately and seek medical advice.


Participation in any content provided through Studio by Tierney is voluntary and at your own risk.

Changes to These Terms

We may update these Terms & Conditions from time to time. If changes are significant, we’ll notify members via email or in-app message. Continued use of Studio by Tierney means you accept the revised terms.

Governing Law

These terms are governed by and interpreted under the laws of England and Wales. Any disputes will be resolved in the courts of this jurisdiction.


Thank you for being part of the Studio by Tierney community. We’re here to support your journey toward joyful movement, balanced wellness, and meaningful self-connection.


Let’s move, nourish, and thrive — together.



With love,

Tierney x