Privacy Policy
Last Updated: 30th July 2025
Studio by Tierney is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights.
Who We Are
Studio by Tierney is operated by Tierney Heap.
Contact: hello@studiobytierney.co.uk
We are registered with the UK Information Commissioner’s Office (ICO) for data protection compliance.
What Information We Collect
We may collect:
- Name, email address, location (for account and communication purposes)
- Payment information (handled securely by our third-party provider; we do not store card details)
- User activity data (e.g. classes accessed, progress, email opens)
- Feedback, testimonials or survey responses (only shared with your permission)
How We Use Your Information
We use your data to:
- Deliver and improve your membership experience
- Send relevant emails and updates
- Process payments and manage subscriptions
- Understand what content is most useful to you
- Comply with legal or regulatory requirements
Marketing Communications
You can opt out of promotional emails at any time by clicking "unsubscribe" at the bottom of any message, or emailing us directly at hello@studiobytierney.co.uk. We’ll never spam you or sell your data.
Data Sharing
We only share your data with:
- Our payment processor (e.g. Stripe) for secure transactions
- Our email provider (e.g. MailerLite or Mailchimp)
- Service providers who help us run our site (e.g. web host, analytics tools)
We will never sell your information to anyone.
Your Rights (Under UK GDPR)
You have the right to:
- Access or correct your personal data
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent at any time
- File a complaint with the ICO if you believe your data has been mishandled
To make a request, email us at hello@studiobytierney.co.uk
Data Retention
We retain your data for as long as you are a member. If you cancel, we may retain some information for legal or record-keeping purposes (e.g. billing history), but your account data will be deleted within 12 months.
Cookies & Tracking
We use cookies to improve your website experience. This includes remembering preferences and tracking analytics. You can disable cookies in your browser settings if you prefer.
Updates to This Policy
We may occasionally update this policy. If the changes are significant, we’ll notify you via email. The latest version will always be posted on our website.
Thank you for trusting Studio by Tierney. Your privacy matters to us.